Esoteric candle - john the conqueror
Todo me llego perfecto, muy rápido y muy bien empacando, gracias
These do not burn pass 2 inches. I lit 3 different ones and they burned out the same length and would not stay lit.
We deeply regret the issues you've experienced with our product. I want to assure you that this is the first time we've heard of such a concern with our product.
Please be reminded that we have a customer protection insurance in place. Should you encounter any issue or dissatisfaction, we kindly ask you to reach out to us directly at Yourbotanicaonline@gmail.com. We will be more than happy to promptly address your concern, whether it's issuing a refund or sending a replacement product.
Again, we apologize for any inconvenience and appreciate your understanding.
The Botanica Online Team.