Thank you so much for your wonderful review! We're thrilled to hear that your order arrived on time and fresh, and that you're happy with the quantity of herbs we provide. It's always our goal to ensure that every customer receives the best experience possible. We're also glad that we could quickly resolve the issue with the delayed package in the past. Your continued support means the world to us, and we look forward to serving you again soon!

Dear Customer,

Thank you for your message and for choosing Botánica Online. We would like to clarify that the product you ordered is the Caimito Hierba plant in the form of branches and leaves. We do not sell or offer any fruit, only the branches and leaves of the plant.

We’re glad to hear that your package arrived as scheduled and that the branches and leaves were well wrapped, although slightly damp, which is common to maintain the freshness of the product during shipping.

If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to help.

Best regards,

Miguel Pérez
Customer Service
Botánica Online