Dear Customer,

Thank you for reaching out to us at Botanica Online. We regret to hear that the book you received was not the version you were expecting. We understand how disappointing this can be, especially when looking for a specific edition.

I would like to inform you that our books are regularly updated in our inventory to offer the latest and improved editions to our customers. Regarding the discount for your first purchase, it is necessary to enter the code 'yourbotanicaonline' at the time of payment to apply the discount. We apologize if this was not clear at the time of your purchase.

If you decide that you would prefer to return the book, we are here to assist with the process. Please write to us at botanicaonline@gmail.com to request a return label. Once we receive the returned book, we will process a full refund for the cost of your order.

We apologize for any inconvenience this may have caused and appreciate your understanding. We are at your disposal for any further questions or additional assistance you may need.

Sincerely,
Miguel Pérez
Manager, Botanica Online