Dear Customer,

Thank you for taking the time to share your feedback about our oils. We are glad to hear that you find them to be good quality products. However, we are sorry to learn that the potency of the oils did not fully meet your expectations.

At Botanica Online, we strive to offer products that meet the diverse needs and preferences of all our customers. Your feedback is invaluable to us as it helps us improve and consider adjustments in our product formulations.

We would appreciate it if you could provide us with more details about your expectations regarding the potency of the oils. This would allow us to better understand your needs and consider potential improvements in future productions.

If you have any additional questions or if we can assist you in any other way, please do not hesitate to contact us. We are here to ensure that your experience with Botanica Online is the best it can be.

Thank you again for your purchase and for your honest feedback.