Thank you for sharing your experience! It’s truly a pleasure for us to assist you and ensure your products arrive in good condition. We’re happy to know you were satisfied with the second shipment. We’ll always be here for anything you need. Looking forward to having you back soon!

Best regards,
Botánica Online Team
All the magic at your fingertips.

Dear Customer,

We sincerely apologize for the delays with your order. Your replacement plants have already been shipped and are still on their way. Unfortunately, it seems that the postal service is experiencing some delays, which have affected both your initial shipment and this replacement.

We truly appreciate your patience and understanding. Please don’t hesitate to reach out if you need any further information regarding your shipment. 🙏