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Devoluciones sin problemas. Devoluciones con franqueo pagado de 30 días
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Excelente servicio, agradecido por el producto.
This herb is so beautiful I added it to the pot with cactus soil and it’s thriving
This was the only plant that survived delivery. Nothing was delivered usable except for this. Snow storm and below freezing temps hit certain parts of the country so plants were bad upon delivery.
Dear Customer,
We deeply regret the inconvenience you experienced with the delivery of your order. We understand that the severe weather conditions, such as snowstorms and sub-zero temperatures that affected certain parts of the country, may have adversely impacted the condition of the plants upon arrival.
We are committed to ensuring that you receive your products in perfect condition and are keen to rectify this situation. We kindly ask you to reach out to us directly so that we can process replacements for the damaged items. Despite the harsh weather conditions, we do not want you to be left without the products you ordered.
Please contact us, and we will take care of arranging the shipment of replacements for the plants that did not survive delivery. We appreciate your understanding and patience in this matter and are here to ensure that your experience with Botanica Online is a positive one.
Sincerely,
Botanica Online Team
Excellent quick and perfect condition
Arrived quickly and packaged well. Good price online
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